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Return Events / Codes

note

During the integration and testing process, to receive back return data, the Tech Integrations team will need to manually set some of your previously sent/processed transactions as “returned” in our system. Please reach out to the team when you are ready for this testing. Please include Transaction Reference Numbers of the transactions you would like to have “returned”.

ACH Return Events / Return Codes

RETURNED NSF
Insufficient FundsR01
Uncollected FundsR09
RETURNED BAD ACCOUNT
Account ClosedR02
Account Holder DeceasedR15
Account FrozenR16
Invalid Account Number StructureR04
Non Transaction AccountR20
Unable To Locate AccountR03
Representative Payee DeceasedR14
UNAUTHORIZED
Unauthorized Debit To Customer AccountR05
Authorization Revoked By CustomerR07
Customer Advises Originator is Not Known to Receiver and/or Is Not Authorized by Receiver to Debit Receiver’s AccountR10
Corporate Customer Advises Not AuthorizedR29
RCK Item Is IneligibleR51
Customer Advises Entry Not In Accordance with the Terms of the AuthorizationR11
DISPUTED
Returned Per ODFIs RequestR06
Payment StoppedR08
Credit Entry Refused By ReceiverR23
RDFI Not Participant In Check Truncation ProgramR30
Permissible Return EntryR31
Source Document Presented For PaymentR37
Stop Payment On Source DocumentR38
Improper Source DocumentR39
RCK State Law Affecting AcceptanceR50
RCK Stop PaymentR52
RCK Paper Presented For PaymentR53

If the code is not listed above then the status will be in research.

C21 Return Events/Return Codes

RETURNED NSF
NSFA
Uncollected FundB
RETURNED BAD ACCOUNT
Closed AccountD
Unable to Locate AccountE
Frozen/Blocked AccountF
Branch/Account Sold (Wrong Bank)R
CHARGED BACK
Stop PaymentC
Stale DatedG
Non-Cash ItemM
Altered/FictitiousN
Item Exceed Dollar LimitP
Non AuthorizedQ
Stop Payment SuspectT
Unusable ImageU
Image Fails Security CheckV
Cannot Determine AmountW
Duplicate PresentmentY
ForgeryZ
OTHER CHECK 21 RETURNS
Post DatedH
Endorsement MissingI
Endorsement IrregularJ
Signature MissingK
Signature IrregularL
Unable to ProcessO
Refer to MakerS
Refer to ImageX