Response Codes
This is a list of possible response codes that could be returned from the EPS service.
| Resource Section | Language | Resource Name | Resource Code | Resource Text |
|---|---|---|---|---|
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | InvalidPaymentType | Item-2000 | Payment type is invalid |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | AmountMismatch | Item-2001 | Check Amount and Entered Amount do not match |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | MitekError | Item-2002 | Mitek Processing Error (note: Generic message. The actual Mitek message will be returned) |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | MicrDenylistViolation | Item-2003 | Deposit cannot be accepted at this time (note: this message is returned for MICR denylist matches) |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | RestrictEndorsementError | Item-2004 | Invalid Check Endorsement (note: this is a default message. We will return all restrictive endorsement messages configured in Mitek) |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | ConsumerVelocityNotFound | Item-2005 | Consumer Velocity is not configured |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | CVExceededDailyAmount | Item-2006 | Consumer Velocity Exceeded Daily Amount |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | CVExceededDailyCount | Item-2007 | Consumer Velocity Exceeded Daily Count |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | CVExceededPeriodAmount | Item-2008 | Consumer Velocity Exceeded Period Amount |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | CVExceededPeriodCount | Item-2009 | Consumer Velocity Exceeded Period Count |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | CVExceededSingleAmount | Item-2010 | Consumer Velocity Exceeded Single Amount |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | DuplicateTransaction | Item-2011 | Duplicate Transaction |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | EarlyWarningSystemUnavailable | Item-2012 | Our system was unable to process your deposit at this time, please try again later. (IFC Only) |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | EarlyWarningSystemDecline | Item-2013 | We are unable to verify the check you are trying to deposit. Please negotiate it at the financial institution that issued it or request a different form of funds. (IFC Only) |
| JackHenry.Eps.Mobile.RDA.AddItemRequest | en-US | BatchReference.IsNull | Item-1001 | BatchReference is required |
| JackHenry.Eps.Mobile.RDA.AddItemRequest | en-US | BatchNotFound | Item-1002 | Batch was not found |
| JackHenry.Eps.Mobile.RDA.AddItemRequest | en-US | BatchNotOpen.CannotAdd | Item-1003 | Cannot add Item to Batch that is not open |
| JackHenry.Eps.Mobile.RDA.AddItemRequest | en-US | AccountReference.IsNull | Item-1004 | AccountReference is required |
| JackHenry.Eps.Mobile.RDA.AddItemRequest | en-US | Account.NotFound | Item-1005 | Account not found |
| JackHenry.Eps.Mobile.RDA.AddItemRequest | en-US | Location.IsInvalid | Item-1006 | Location is invalid |
| JackHenry.Eps.Mobile.RDA.AddItemRequest | en-US | MerchantLocation.IsInvalid | Item-1007 | Merchant Location is invalid |
| JackHenry.Eps.Mobile.RDA.AddItemRequest | en-US | Terminal.IsInvalid | Item-1008 | Terminal is invalid |
| JackHenry.Eps.Mobile.RDA.AddItemRequest | en-US | FrontImage.IsNull | Item-1009 | FrontImage is required |
| JackHenry.Eps.Mobile.RDA.AddItemRequest | en-US | RearImage.IsNull | Item-1010 | RearImage is required |
| JackHenry.Eps.Mobile.RDA.AddItemRequest | en-US | ConsumerVelocity.Exceeded | Item-1011 | Deposit limit has been exceeded. Please contact your financial institution. |
| JackHenry.Eps.Mobile.RDA.AddItemRequest | en-US | GeoLocation.IsInvalid | Item-1013 | GeoLocation is invalid |
| JackHenry.Eps.Mobile.RDA.AuthenticatedRequest | en-US | AuthenticationFailed | Auth-5101 | Authentication failed |
| JackHenry.Eps.Mobile.RDA.AuthenticatedRequest | en-US | Entity.NotFound | Auth-5102 | Entity could not be found |
| JackHenry.Eps.Mobile.RDA.AuthenticatedRequest | en-US | NeedToAcceptTermsAndConditions | Auth-5103 | Terms and Conditions have not been accepted |
| JackHenry.Eps.Mobile.RDA.AuthenticatedRequest | en-US | Credentials.IsNull | Cred-1001 | Credentials is required |
| JackHenry.Eps.Mobile.RDA.AuthenticateRequest | en-US | AuthenticationFailed | Auth-1001 | Authentication failed |
| JackHenry.Eps.Mobile.RDA.AuthenticateRequest | en-US | CustomerNotFound | Auth-1002 | Customer not found |
| JackHenry.Eps.Mobile.RDA.AuthenticateRequest | en-US | LocationNotValid | Auth-1003 | Location is not enabled |
| JackHenry.Eps.Mobile.RDA.AuthenticateRequest | en-US | MerchantLocationNotEnabled | Auth-1004 | Merchant Location is not enabled |
| JackHenry.Eps.Mobile.RDA.AuthenticateRequest | en-US | MobileNotEnabled | Auth-1005 | Mobile not enabled |
| JackHenry.Eps.Mobile.RDA.AuthenticateRequest | en-US | CustomerNotEnabled | Auth-1006 | User not enabled |
| JackHenry.Eps.Mobile.RDA.AuthenticateRequest | en-US | AuthenticateTokenFailed | Auth-1007 | Authentication failed |
| JackHenry.Eps.Mobile.RDA.AuthenticateRequest | en-US | TerminalNotEnabled | Auth-2007 | Terminal not enabled |
| JackHenry.Eps.Mobile.RDA.AuthenticateRequest | en-US | Credentials.IsNull | Cred-1001 | Credentials is required |
| JackHenry.Eps.Mobile.RDA.AuthenticateRequest | en-US | DeviceTracking.IsNull | Cred-1002 | DeviceTracking is required |
| JackHenry.Eps.Mobile.RDA.CreateBatchRequest | en-US | BatchNumber.IsNull | Batch-1005 | BatchNumber is required |
| JackHenry.Eps.Mobile.RDA.CreateBatchRequest | en-US | BatchNumber.InvalidLength | Batch-1007 | BatchNumber length is invalid |
| JackHenry.Eps.Mobile.RDA.CreateBatchRequest | en-US | BatchNumber.InvalidCharacters | Batch-1008 | BatchNumber has invalid characters |
| JackHenry.Eps.Mobile.RDA.CreateBatchRequest | en-US | TerminalNotFound | Batch-1010 | Terminal not found |
| JackHenry.Eps.Mobile.RDA.CreateBatchRequest | en-US | DuplicateBatchNumber | Batch-1011 | BatchNumber must be unique |
| JackHenry.Eps.Mobile.RDA.CreateBatchRequest | en-US | CreateBatchError | Batch-1012 | Error creating Batch |
| JackHenry.Eps.Mobile.RDA.CreateBatchRequest | en-US | LocationsNotFound | CreateBatch-1001 | No Locations were found |
| JackHenry.Eps.Mobile.RDA.CreateBatchRequest | en-US | TerminalNotEnabled | CreateBatch-1002 | Terminal not enabled |
| JackHenry.Eps.Mobile.RDA.CustomerCredentials | en-US | PhoneKey.IsNull | Cred-1101 | Phone key is required |
| JackHenry.Eps.Mobile.RDA.CustomerCredentials | en-US | PhoneKey.InvalidLength | Cred-1102 | Phone key is invalid |
| JackHenry.Eps.Mobile.RDA.CustomerCredentials | en-US | PhoneKey.InvalidCharacters | Cred-1103 | Invalid Characters |
| JackHenry.Eps.Mobile.RDA.CustomerCredentials | en-US | Company.IsNull | Cred-1106 | Company is required |
| JackHenry.Eps.Mobile.RDA.CustomerCredentials | en-US | Password.IsNull | Cred-1107 | Password is required |
| JackHenry.Eps.Mobile.RDA.CustomerCredentials | en-US | UserName.IsNull | Cred-1108 | User Name is required |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | AppBundleId.InvalidLength | Device-1001 | AppBundleId exceeds 255 characters in length |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | AppBundleId.IsNull | Device-1002 | AppBundleId is required |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | AppBundleId.InvalidCharacters | Device-1003 | AppBundleId has invalid characters |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | AppVersion.InvalidLength | Device-1101 | AppVersion exceeds 20 characters in length |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | AppVersion.IsNull | Device-1102 | AppVersion is required |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | AppVersion.InvalidCharacters | Device-1103 | AppVersion has invalid characters |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | DeviceSystemName.InvalidLength | Device-1201 | DeviceSystemName exceeds 50 characters in length |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | DeviceSystemName.IsNull | Device-1202 | DeviceSystemName is required |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | DeviceSystemName.InvalidCharacters | Device-1203 | DeviceSystemName has invalid characters |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | DeviceSystemVersion.InvalidLength | Device-1301 | DeviceSystemVersion exceeds 20 characters in length |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | DeviceSystemVersion.IsNull | Device-1302 | DeviceSystemVersion is required |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | DeviceSystemVersion.InvalidCharacters | Device-1303 | DeviceSystemVersion has invalid characters |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | DeviceModel.InvalidLength | Device-1401 | DeviceModel exceeds 100 characters in length |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | DeviceModel.IsNull | Device-1402 | DeviceModel is required |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | DeviceModel.InvalidCharacters | Device-1403 | DeviceModel has invalid characters |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | Vendor.InvalidLength | Device-1501 | Vendor exceeds 100 characters in length |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | Vendor.IsNull | Device-1502 | Vendor is required |
| JackHenry.Eps.Mobile.RDA.DeviceTracking | en-US | Vendor.InvalidCharacters | Device-1503 | Vendor has invalid characters |
| JackHenry.Eps.Mobile.RDA.GetAccountsRequest | en-US | GetAccounts.Failed | Acct-1001 | Failed to get accounts |
| JackHenry.Eps.Mobile.RDA.GetAccountsRequest | en-US | Criteria.IsNull | Acct-1002 | Criteria is required |
| JackHenry.Eps.Mobile.RDA.GetTransactionImagesRequest | en-US | TransactionId.IsInvalid | Imag-1001 | TransactionId is invalid |
| JackHenry.Eps.Mobile.RDA.GetTransactionImagesRequest | en-US | Deposit.NotFound | Imag-1002 | Deposit not found |
| JackHenry.Eps.Mobile.RDA.GetTransactionImagesRequest | en-US | DepositItem.NotFound | Imag-1003 | Item not found |
| JackHenry.Eps.Mobile.RDA.GetTransactionImagesRequest | en-US | DepositItemImages.NotFound | Imag-1004 | Images not found |
| JackHenry.Eps.Mobile.RDA.ProcessTermsAndConditionsRequest | en-US | NotAccepted | TandC-1001 | Terms and Conditions DECLINED |
| JackHenry.Eps.Mobile.RDA.SSOCredentials | en-US | FIIdentifier.IsNull | Cred-1211 | FI Identifier is required |
| JackHenry.Eps.Mobile.RDA.SSOCredentials | en-US | FIIdentifier.InvalidLength | Cred-1212 | FI Identifier Length is Invalid |
| JackHenry.Eps.Mobile.RDA.SSOCredentials | en-US | FIIdentifier.InvalidCharacters | Cred-1213 | Invalid Characters |
| JackHenry.Eps.Mobile.RDA.SSOCredentials | en-US | SaltValue.IsNull | Cred-1221 | Salt Value is required |
| JackHenry.Eps.Mobile.RDA.SSOCredentials | en-US | SaltValue.InvalidLength | Cred-1222 | Salt Value Length is Invalid |
| JackHenry.Eps.Mobile.RDA.SSOCredentials | en-US | SaltValue.InvalidCharacters | Cred-1223 | Invalid Characters |
| JackHenry.Eps.Mobile.RDA.SSOCredentials | en-US | Hash.IsNull | Cred-1231 | Hash is required |
| JackHenry.Eps.Mobile.RDA.SSOCredentials | en-US | Hash.InvalidLength | Cred-1232 | Hash Length is Invalid |
| JackHenry.Eps.Mobile.RDA.SSOCredentials | en-US | Hash.InvalidCharacters | Cred-1233 | Invalid Characters |
| JackHenry.Eps.Mobile.RDA.SSOCredentials | en-US | HomeBankingId.IsNull | Cred-1241 | Home Banking Id is required |
| JackHenry.Eps.Mobile.RDA.SSOCredentials | en-US | HomeBankingId.InvalidLength | Cred-1242 | Home Banking Id Length is Invalid |
| JackHenry.Eps.Mobile.RDA.SSOCredentials | en-US | HomeBankingId.InvalidCharacters | Cred-1243 | Invalid Characters |
| JackHenry.Eps.Mobile.RDA.TokenCredentials | en-US | PhoneKey.InvalidCharacters | Cred-5001 | Phone Key has invalid characters |
| JackHenry.Eps.Mobile.RDA.TokenCredentials | en-US | PhoneKey.InvalidLength | Cred-5002 | Phone Key is invalid length |
| JackHenry.Eps.Mobile.RDA.TokenCredentials | en-US | PhoneKey.IsNull | Cred-5003 | Phone Key is required |
| JackHenry.Eps.Mobile.RDA.TokenCredentials | en-US | SecurityToken.Invalid | Cred-5004 | Security Token is invalid |
| JackHenry.Eps.Mobile.RDA.TokenCredentials | en-US | SecurityToken.InvalidLength | Cred-5005 | Security Token is invalid length |
| JackHenry.Eps.Mobile.RDA.UpdateBatchCriteria | en-US | BatchReference.IsNull | Batch-1001 | BatchReference is required |
| JackHenry.Eps.Mobile.RDA.UpdateBatchRequest | en-US | BatchNotFound | Batch-1002 | Batch not found |
| JackHenry.Eps.Mobile.RDA.UpdateBatchRequest | en-US | Criteria.IsNull | Batch-1017 | Criteria is required |
| JackHenry.Eps.Mobile.RDA.UpdateItemCriteria | en-US | ItemReference.IsNull | Item-1014 | ItemReference is required |
| JackHenry.Eps.Mobile.RDA.UpdateItemRequest | en-US | MtkItemNotFound | Item-1012 | Item not found |
| JackHenry.Eps.Mobile.RDA.UpdateItemRequest | en-US | ItemNotFound | Item-1015 | Item not found |
| JackHenry.Eps.Mobile.RDA.UpdateItemRequest | en-US | Criteria.IsNull | Item-1016 | Criteria is required |
| JackHenry.Eps.Mobile.RDA.UpdateItemRequest | en-US | BatchNotOpen.CannotDelete | Item-1017 | Cannot delete Item from Batch that is not open |
| JackHenry.Eps.Mobile.RDA.UpdatePasswordRequest | en-US | Company.IsNull | Pwd-1001 | Company is required |
| JackHenry.Eps.Mobile.RDA.UpdatePasswordRequest | en-US | Password.IsNull | Pwd-1002 | Password is required |
| JackHenry.Eps.Mobile.RDA.UpdatePasswordRequest | en-US | NewPassword.IsNull | Pwd-1003 | New Password is required |
| JackHenry.Eps.Mobile.RDA.UpdatePasswordRequest | en-US | UserName.IsNull | Pwd-1004 | User Name is required |
| JackHenry.Eps.Mobile.RDA.UpdatePasswordRequest | en-US | PhoneKey.IsNull | Pwd-1005 | Phone Key is required |
| JHA.EPS.SharedService.Data.RemoteDeposit.Mobile.RDAService | en-US | Generic.Error | Svc-1003 | An unexpected error has occurred, please try again later. If the problem persists, please contact customer support. |
| JHA.Eps.Mobile.RDA.UpdateBatchRequest | en-US | UpdateBatchFailed | Batch-1000 | Error updating Batch. The Batch cannot be Deleted because it is at a status SentToTransactionProcessing |
| JHA.EPS.SharedService.Data.RemoteDeposit.Mobile.RDAService | en-US | Generic.Error | WEB-2000 | An unexpected error has occurred, please try again later. If the problem persists, please contact customer support. |