Declined – EPS decline due to invalid RT, duplicate transaction, or velocity exception.
Approved – EPS approves; transaction is waiting to process.
Error – The transaction is in an error state. Contact Support.
Voided – The transaction was voided by the customer.
Processed – File created.
Collected – Return item recovered.
Awaiting Capture – Awaiting payment capture, such as card number.
Awaiting Approval – If using dual authorization, transaction is submitted awaiting approval from customer.
Suspended – Velocity exception awaiting review.
In Collection – Return item in collection.
In Research – A non-standard return reason. See R Code for details.
Unauthorized – Return item.
Disputed – Return item.
Uncollected NSF – Return item.
Invalid / Closed Account – Return item.
Other Check21 Returns – Check 21 return items that do not fall into Disputed, Uncollected NSF, or Invalid Closed Account.
Resolved – A transaction has been marked as resolved. Resolved can only occur with an operation in JHA SmartPay BusinessSM. This is a status that lets the SPB user know it has been addressed, such as a void or refund.