Response Codes
This is a list of possible response codes that could be returned from the EPS service.
| RESOURCE SECTION | LANGUAGE | RESOURCE NAME | RESOURCE CODE | RESOURCE TEXT |
|---|---|---|---|---|
| JHA.EPS.SharedService.Data.RemoteDeposit.Mobile.RDCService | en-US | GeoLocation.NotAllowed | Svc-2004 | Deposit cannot be created at this time |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | InvalidPaymentType | Item-2000 | Payment type is invalid |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | AmountMismatch | Item-2001 | Check Amount and Entered Amount do not match |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | MitekError | Item-2002 | Mitek Processing Error (note: Generic message. The actual Mitek message will be returned) |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | MicrDenylistViolation | Item-2003 | Deposit cannot be accepted at this time (note: this message is returned for MICR denylist matches) |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | RestrictEndorsementError | Item-2004 | Invalid Check Endorsement (note: this is a default message. We will return all restrictive endorsement messages configured in Mitek) |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | ConsumerVelocityNotFound | Item-2005 | Consumer Velocity is not configured |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | CVExceededDailyAmount | Item-2006 | Consumer Velocity Exceeded Daily Amount |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | CVExceededDailyCount | Item-2007 | Consumer Velocity Exceeded Daily Count |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | CVExceededPeriodAmount | Item-2008 | Consumer Velocity Exceeded Period Amount |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | CVExceededPeriodCount | Item-2009 | Consumer Velocity Exceeded Period Count |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | CVExceededSingleAmount | Item-2010 | Consumer Velocity Exceeded Single Amount |
| JHA.EPS.SharedService.Common.Model.MobileDeposit.DepositItemExceptionType | en-US | DuplicateTransaction | Item-2011 | Duplicate Transaction |
| JackHenry.Eps.Mobile.RDC.AddItemRequest | en-US | BatchReference.IsNull | Item-1001 | BatchReference is required |
| JackHenry.Eps.Mobile.RDC.AddItemRequest | en-US | BatchNotFound | Item-1002 | Batch was not found |
| JackHenry.Eps.Mobile.RDC.AddItemRequest | en-US | LocationReference.IsNull | Item-1003 | LocationReference is required |
| JackHenry.Eps.Mobile.RDC.AddItemRequest | en-US | LocationNotFound | Item-1004 | Location not found |
| JackHenry.Eps.Mobile.RDC.AddItemRequest | en-US | LocationNotEnabled | Item-1005 | Location not enabled |
| JackHenry.Eps.Mobile.RDC.AddItemRequest | en-US | FrontImage.IsNull | Item-1006 | FrontImage is required |
| JackHenry.Eps.Mobile.RDC.AddItemRequest | en-US | RearImage.IsNull | Item-1007 | RearImage is required |
| JackHenry.Eps.Mobile.RDC.AddItemRequest | en-US | Customer.NotFound | Item-1008 | Customer not found |
| JackHenry.Eps.Mobile.RDC.AddItemRequest | en-US | Customer.InvalidAssociation | Item-1009 | Customer association is invalid |
| JackHenry.Eps.Mobile.RDC.AddItemRequest | en-US | DataFields.AreInvalid | Item-1010 | DataFields are invalid |
| JackHenry.Eps.Mobile.RDC.AddItemRequest | en-US | TerminalNotFound | Item-1011 | Terminal not found |
| JackHenry.Eps.Mobile.RDC.AddItemRequest | en-US | GeoLocation.IsInvalid | Item-1014 | GeoLocation is invalid |
| JackHenry.Eps.Mobile.RDC.AddItemRequest | en-US | BatchNotOpen.CannotAdd | Item-1018 | Cannot add Item to Batch that is not open |
| JackHenry.Eps.Mobile.RDC.AuthenticatedRequest | en-US | AuthenticationFailed | Auth-5201 | Authentication failed |
| JackHenry.Eps.Mobile.RDC.AuthenticatedRequest | en-US | Entity.NotFound | Auth-5202 | Entity could not be found |
| JackHenry.Eps.Mobile.RDC.AuthenticatedRequest | en-US | User.NotFound | Auth-5203 | User could not be found |
| JackHenry.Eps.Mobile.RDC.AuthenticatedRequest | en-US | Credentials.IsNull | Cred-2001 | Credentials is required |
| JackHenry.Eps.Mobile.RDC.AuthenticateRequest | en-US | DomainNotEnabled | Auth-2001 | Domain is not enabled |
| JackHenry.Eps.Mobile.RDC.AuthenticateRequest | en-US | AuthenticateTokenFailed | Auth-2002 | Failed to Authenticate |
| JackHenry.Eps.Mobile.RDC.AuthenticateRequest | en-US | AuthenticationFailed | Auth-2003 | Failed to Authenticate |
| JackHenry.Eps.Mobile.RDC.AuthenticateRequest | en-US | LocationsNotFound | Auth-2004 | No Locations were found |
| JackHenry.Eps.Mobile.RDC.AuthenticateRequest | en-US | UserNotAuthorized | Auth-2005 | User is not Authorized |
| JackHenry.Eps.Mobile.RDC.AuthenticateRequest | en-US | UserNotEnabled | Auth-2006 | User is not enabled |
| JackHenry.Eps.Mobile.RDC.AuthenticateRequest | en-US | TerminalNotEnabled | Auth-2007 | Terminal not enabled |
| JackHenry.Eps.Mobile.RDC.AuthenticateRequest | en-US | MultifactorAuthentication.Failed | Auth-2008 | Failed to Authenticate |
| JackHenry.Eps.Mobile.RDC.AuthenticateRequest | en-US | Credentials.IsNull | Cred-2001 | Credentials is required |
| JackHenry.Eps.Mobile.RDC.AuthenticateRequest | en-US | DeviceTracking.IsNull | Cred-2002 | DeviceTracking is required |
| JackHenry.Eps.Mobile.RDC.CreateBatchRequest | en-US | BatchNumber.IsNull | Batch-1005 | BatchNumber is required |
| JackHenry.Eps.Mobile.RDC.CreateBatchRequest | en-US | LocationReference.IsNull | Batch-1006 | LocationReference is required |
| JackHenry.Eps.Mobile.RDC.CreateBatchRequest | en-US | BatchNumber.InvalidLength | Batch-1007 | BatchNumber length is invalid |
| JackHenry.Eps.Mobile.RDC.CreateBatchRequest | en-US | BatchNumber.InvalidCharacters | Batch-1008 | BatchNumber has invalid characterse |
| JackHenry.Eps.Mobile.RDC.CreateBatchRequest | en-US | TerminalNotFound | Batch-1010 | Terminal not found |
| JackHenry.Eps.Mobile.RDC.CreateBatchRequest | en-US | DuplicateBatchNumber | Batch-1011 | BatchNumber must be unique |
| JackHenry.Eps.Mobile.RDC.CreateBatchRequest | en-US | CreateBatchError | Batch-1012 | Error creating Batch |
| JackHenry.Eps.Mobile.RDC.CreateBatchRequest | en-US | LocationNotFound | Batch-1013 | Location not found |
| JackHenry.Eps.Mobile.RDC.CreateBatchRequest | en-US | LocationsNotFound | CreateBatch-2001 | No Locations were found |
| JackHenry.Eps.Mobile.RDC.CreateBatchRequest | en-US | TerminalNotEnabled | CreateBatch-2002 | Terminal not enabled |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | AppBundleId.InvalidLength | Device-2001 | AppBundleId exceeds 255 characters in length |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | AppBundleId.IsNull | Device-2002 | AppBundleId is required |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | AppBundleId.InvalidCharacters | Device-2003 | AppBundleId has invalid characters |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | AppVersion.InvalidLength | Device-2101 | AppVersion exceeds 20 characters in length |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | AppVersion.IsNull | Device-2102 | AppVersion is required |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | AppVersion.InvalidCharacters | Device-2103 | AppVersion has invalid characters |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | DeviceSystemName.InvalidLength | Device-2201 | DeviceSystemName exceeds 50 characters in length |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | DeviceSystemName.IsNull | Device-2202 | DeviceSystemName is required |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | DeviceSystemName.InvalidCharacters | Device-2203 | DeviceSystemName has invalid characters |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | DeviceSystemVersion.InvalidLength | Device-2301 | DeviceSystemVersion exceeds 20 characters in length |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | DeviceSystemVersion.IsNull | Device-2302 | DeviceSystemVersion is required |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | DeviceSystemVersion.InvalidCharacters | Device-2303 | DeviceSystemVersion has invalid characters |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | DeviceModel.InvalidLength | Device-2401 | DeviceModel exceeds 100 characters in length |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | DeviceModel.IsNull | Device-2402 | DeviceModel is required |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | DeviceModel.InvalidCharacters | Device-2403 | DeviceModel has invalid characters |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | Vendor.InvalidLength | Device-2501 | Vendor exceeds 100 characters in length |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | Vendor.IsNull | Device-2502 | Vendor is required |
| JackHenry.Eps.Mobile.RDC.DeviceTracking | en-US | Vendor.InvalidCharacters | Device-2503 | Vendor has invalid characters |
| JackHenry.Eps.Mobile.RDC.GetCustomersCriteriaAccountNumber | en-US | AccountNumber.IsNull | Cust-2301 | Account Number is required |
| JackHenry.Eps.Mobile.RDC.GetCustomersCriteriaAccountNumber | en-US | AccountNumber.InvalidLength | Cust-2302 | Account Number must be 4 characters |
| JackHenry.Eps.Mobile.RDC.GetCustomersCriteriaAccountNumber | en-US | AccountNumber.InvalidCharacters | Cust-2303 | Account Number has invalid characters |
| JackHenry.Eps.Mobile.RDC.GetCustomersCriteriaAccountNumber | en-US | CustomerName.IsNull | Cust-2201 | Customer Name is required |
| JackHenry.Eps.Mobile.RDC.GetCustomersCriteriaAccountNumber | en-US | CustomerName.InvalidLength | Cust-2202 | Customer Name has invalid length |
| JackHenry.Eps.Mobile.RDC.GetCustomersCriteriaAccountNumber | en-US | CustomerName.InvalidCharacters | Cust-2203 | Customer Name has invalid characters |
| JackHenry.Eps.Mobile.RDC.GetCustomersCriteriaCustomerNumber | en-US | CustomerNumber.IsNull | Cust-2101 | Customer Number is required |
| JackHenry.Eps.Mobile.RDC.GetCustomersCriteriaCustomerNumber | en-US | CustomerNumber.InvalidLength | Cust-2102 | Customer Number has invalid length |
| JackHenry.Eps.Mobile.RDC.GetCustomersCriteriaCustomerNumber | en-US | CustomerNumber.InvalidCharacters | Cust-2103 | Customer Number has invalid characters |
| JackHenry.Eps.Mobile.RDC.GetCustomersRequest | en-US | Criteria.IsNull | Cust-2009 | Criteria is required |
| JackHenry.Eps.Mobile.RDC.GetDataFieldsRequest | en-US | AccountReferenceId.InvalidCharacters | GetField-2001 | AccountReferenceId has invalid characters |
| JackHenry.Eps.Mobile.RDC.GetDataFieldsRequest | en-US | AccountReferenceId.InvalidLength | GetField-2002 | AccountReferenceId has an invalid length |
| JackHenry.Eps.Mobile.RDC.GetDataFieldsRequest | en-US | AccountReferenceId.IsNull | GetField-2003 | AccountReferenceId is required |
| JackHenry.Eps.Mobile.RDC.GetDataFieldsRequest | en-US | DataEntry.NotEnabled | GetField-2004 | Data entry is not enabled |
| JackHenry.Eps.Mobile.RDC.GetDataFieldsRequest | en-US | Location.NotFound | GetField-2005 | Location not found |
| JackHenry.Eps.Mobile.RDC.GetDataFieldsRequest | en-US | PortalSettings.NotFound | GetField-2006 | Location not found |
| JackHenry.Eps.Mobile.RDC.GetDataFieldsRequest | en-US | Criteria.IsNull | GetField-2007 | Criteria is required |
| JackHenry.Eps.Mobile.RDC.GetDataFieldsRequest | en-US | LocationReference.IsNull | GetField-2008 | LocationReference is required |
| JackHenry.Eps.Mobile.RDC.GetDataFieldsRequest | en-US | LocationReference.InvalidLength | GetField-2009 | LocationReference length is invalid |
| JackHenry.Eps.Mobile.RDC.GetDataFieldsRequest | en-US | LocationReference.InvalidCharacters | GetField-2010 | LocationReference has invalid characters |
| JackHenry.Eps.Mobile.RDC.GetTransactionImagesRequest | en-US | TransactionId.IsInvalid | Imag-1001 | TransactionId is invalid |
| JackHenry.Eps.Mobile.RDC.GetTransactionImagesRequest | en-US | Deposit.NotFound | Imag-1002 | Deposit not found |
| JackHenry.Eps.Mobile.RDC.GetTransactionImagesRequest | en-US | DepositItem.NotFound | Imag-1003 | Item not found |
| JackHenry.Eps.Mobile.RDC.GetTransactionImagesRequest | en-US | DepositItemImages.NotFound | Imag-1004 | Images not found |
| JackHenry.Eps.Mobile.RDC.MFACredentials | en-US | Company.IsNull | Cred-2303 | Company is required |
| JackHenry.Eps.Mobile.RDC.MFACredentials | en-US | Password.IsNull | Cred-2304 | Password is required |
| JackHenry.Eps.Mobile.RDC.MFACredentials | en-US | UserName.IsNull | Cred-2305 | User Name is required |
| JackHenry.Eps.Mobile.RDC.MFACredentials | en-US | Credentials.IsNull | Cred-6001 | Credentials are required |
| JackHenry.Eps.Mobile.RDC.MFACredentials | en-US | MFAStatus.Invalid | Cred-6002 | MFA Status must be 0 |
| JackHenry.Eps.Mobile.RDC.MFACredentials | en-US | Questions.ContainsDuplicates | Cred-6003 | Questions must be unique |
| JackHenry.Eps.Mobile.RDC.MFACredentials | en-US | Questions.MissingAnswers | Cred-6004 | Questions are missing answers |
| JackHenry.Eps.Mobile.RDC.MFACredentials | en-US | Questions.MissingTranIds | Cred-6005 | Questions are missing transaction id |
| JackHenry.Eps.Mobile.RDC.ProcessTermsAndConditionsRequest | en-US | NotAccepted | TandC-2001 | Terms and Conditions DECLINED |
| JackHenry.Eps.Mobile.RDC.SSOCredentials | en-US | FIIdentifier.IsNull | Cred-2211 | FI Identifier is required |
| JackHenry.Eps.Mobile.RDC.SSOCredentials | en-US | FIIdentifier.InvalidLength | Cred-2212 | FI Identifier Length is Invalid |
| JackHenry.Eps.Mobile.RDC.SSOCredentials | en-US | FIIdentifier.InvalidCharacters | Cred-2213 | Invalid Characters |
| JackHenry.Eps.Mobile.RDC.SSOCredentials | en-US | SaltValue.IsNull | Cred-2221 | Salt Value is required |
| JackHenry.Eps.Mobile.RDC.SSOCredentials | en-US | SaltValue.InvalidLength | Cred-2222 | Salt Value Length is Invalid |
| JackHenry.Eps.Mobile.RDC.SSOCredentials | en-US | SaltValue.InvalidCharacters | Cred-2223 | Invalid Characters |
| JackHenry.Eps.Mobile.RDC.SSOCredentials | en-US | Hash.IsNull | Cred-2231 | Hash is required |
| JackHenry.Eps.Mobile.RDC.SSOCredentials | en-US | Hash.InvalidLength | Cred-2232 | Hash Length is Invalid |
| JackHenry.Eps.Mobile.RDC.SSOCredentials | en-US | Hash.InvalidCharacters | Cred-2233 | Invalid Characters |
| JackHenry.Eps.Mobile.RDC.SSOCredentials | en-US | HomeBankingId.IsNull | Cred-2241 | Home Banking Id is required |
| JackHenry.Eps.Mobile.RDC.SSOCredentials | en-US | HomeBankingId.InvalidLength | Cred-2242 | Home Banking Id Length is Invalid |
| JackHenry.Eps.Mobile.RDC.SSOCredentials | en-US | HomeBankingId.InvalidCharacters | Cred-2243 | Invalid Characters |
| JackHenry.Eps.Mobile.RDC.StoreCredentials | en-US | StoreId.InvalidNumber | Cred-2401 | Store Id is invalid |
| JackHenry.Eps.Mobile.RDC.StoreCredentials | en-US | EntityId.InvalidNumber | Cred-2402 | Entity Id is invalid |
| JackHenry.Eps.Mobile.RDC.StoreCredentials | en-US | StoreKey.IsNull | Cred-2403 | Store Key is required |
| JackHenry.Eps.Mobile.RDC.StoreCredentials | en-US | StoreKey.InvalidLength | Cred-2404 | Store Key is invalid length |
| JackHenry.Eps.Mobile.RDC.StoreCredentials | en-US | StoreKey.InvalidCharacters | Cred-2405 | Store Key has invalid characters |
| JackHenry.Eps.Mobile.RDC.TokenCredentials | en-US | PhoneKey.InvalidCharacters | Cred-5001 | Phone Key has invalid characters |
| JackHenry.Eps.Mobile.RDC.TokenCredentials | en-US | PhoneKey.InvalidLength | Cred-5002 | Phone Key is invalid length |
| JackHenry.Eps.Mobile.RDC.TokenCredentials | en-US | PhoneKey.IsNull | Cred-5003 | Phone Key is required |
| JackHenry.Eps.Mobile.RDC.TokenCredentials | en-US | SecurityToken.Invalid | Cred-5004 | Security Token is invalid |
| JackHenry.Eps.Mobile.RDC.TokenCredentials | en-US | SecurityToken.InvalidLength | Cred-5005 | Security Token is invalid length |
| JackHenry.Eps.Mobile.RDC.UpdateBatchCriteria | en-US | BatchReference.IsNull | Batch-1001 | BatchReference is required |
| JackHenry.Eps.Mobile.RDC.UpdateBatchRequest | en-US | BatchNotFound | Batch-1002 | Batch not found |
| JackHenry.Eps.Mobile.RDC.UpdateBatchRequest | en-US | BatchUserMismatch | Batch-1004 | Batch access denied |
| JackHenry.Eps.Mobile.RDC.UpdateItemCriteria | en-US | ItemReference.IsNull | Item-1014 | ItemReference is required |
| JackHenry.Eps.Mobile.RDC.UpdateItemRequest | en-US | MtkItemNotFound | Item-1012 | Item not found |
| JackHenry.Eps.Mobile.RDC.UpdateItemRequest | en-US | ItemNotFound | Item-1015 | Item not found |
| JackHenry.Eps.Mobile.RDC.UpdateItemRequest | en-US | Criteria.IsNull | Item-1016 | Criteria is required |
| JackHenry.Eps.Mobile.RDC.UpdateItemRequest | en-US | BatchNotOpen.CannotDelete | Item-1017 | Cannot delete Item from Batch that is not open |
| JackHenry.Eps.Mobile.RDC.UpdatePasswordRequest | en-US | Company.IsNull | Pwd-2001 | Company is required |
| JackHenry.Eps.Mobile.RDC.UpdatePasswordRequest | en-US | Password.IsNull | Pwd-2002 | Password is required |
| JackHenry.Eps.Mobile.RDC.UpdatePasswordRequest | en-US | NewPassword.IsNull | Pwd-2003 | New Password is required |
| JackHenry.Eps.Mobile.RDC.UpdatePasswordRequest | en-US | UserName.IsNull | Pwd-2004 | User Name is required |
| JackHenry.Eps.Mobile.RDC.UpdatePasswordRequest | en-US | PhoneKey.IsNull | Pwd-2005 | Phone Key is required |
| JackHenry.Eps.Mobile.RDC.UserCredentials | en-US | Company.IsNull | Cred-2103 | Company is required |
| JackHenry.Eps.Mobile.RDC.UserCredentials | en-US | Password.IsNull | Cred-2104 | Password is required |
| JackHenry.Eps.Mobile.RDC.UserCredentials | en-US | UserName.IsNull | Cred-2105 | User Name is required |
| JHA.EPS.SharedService.Data.RemoteDeposit.Mobile.RDCService | en-US | Generic.Error | WEB-1000 | Internal Service Error |